Frequently Asked Questions

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What Is Club Brando?

We've changed the way you shop for shirts.

For a membership fee we'll send you premium shirts of your choosing right to your door, saving you hundreds compared to what you pay in the store. 

 

How’s the quality?

We've searched the globe for the finest cotton that not only feels great, but also stands the test of time. Our shirts are made of top quality cotton in the industry.

From the cotton supplier, to the knitting factory, to the sewing facility, we make sure each process is up to par with our standards - to deliver a premium quality shirt without compromising quality over value.

 

How does billing work?

You’ll be billed and receive packages once every month. We’ll continue to bill you and send packages once every month until you decide to pause or cancel.

 

When am I charged?

The first cycle’s membership fee is collected right away, after you finalize the checkout page. You will be billed the 15 th of every month after that, until you decide to pause or cancel.

 

When is my box shipped?

All packages ship out at the same time period. We begin to ship out boxes starting the 5 th to the 7 th of every month. Once shipped it takes about 1 to 3 business days for arrival.

 

Can I cancel or skip a month?

Yes! Log in to your account to simply pause or cancel your membership anytime.

 

Do you ship internationally?

Yes, we ship internationally.

 

Can I track my package?

Yes! Once shipped, you’ll receive a tracking number via email. Please make sure you check your spam if you don’t see it in your main inbox. You can always contact us and we can track it for you.

 

My tracking says my package is delivered, but I did not receive it!

Unfortunately sometimes theft can occur, however Club Brando is not liable nor will provide refunds or re-shipments for packages marked delivered by our shipping carriers. Your best course of action is to contact the shipping carrier directly with your tracking number and open a claim with them. If it is an ongoing issue, it may be best to have packages held at the local post office for pickup.

 

How much does it cost?

Our pricing can be found here.